Esquires Coffee hiring Operations Support & Training Manager

Hiring- Operations Support & Training Manager

Esquires Coffee aim to open ten new stores in 2017 and would like to add an enthusiastic and competent Operations & Training Manager to join our growing team.

The candidate should have a successful background and track record in an operational role in the catering industry, preferably within the coffee industry.

Esquires Coffee has stores throughout the UK so the candidate must be willing to travel and have their own car to do so.

Competitive Salary and bonus scheme based on experience.

Key responsibilities:

- Assist with new store opening project management, including:
-Training new franchise owners and their staff
-Ordering of equipment, furniture and inventory
-Recruitment of new team members
-Provide training and support to new and existing franchise owners:
-Regular visits and KPI checks of stores
-Identify local marketing opportunities
-Ensure all health and safety standards are being maintained
- Action plans to improve sales and footfall into stores
-NPD
-Ensure all staff members are following Esquires Barista Training Programme
-Review mystery shopper reports and create action plans to improve results
-Maximise financial performance for each store, maximise sales, control staff costs and wastage

Job Type: Full-time

Required experience: Minimum 3 years in an operational role in the food industry.

If you believe you have the skills and experience for this role we would love to hear from you. Please email your CV to our Operations Director Sonya Peacock:

sonya@esquirescoffee.co.uk